*Terms & Conditions
By engaging our services and purchasing our corporate AV packages, you (the “Client”) agree to the following Terms & Conditions. These terms govern the creation, revision, and delivery of video content provided by our company.
1. Scope of Work
1.1 Our video packages are created using stock footage from specific licensed stock websites to which we have subscribed. Requests for stock footage from external sources or non-licensed platforms outside our offering will not be entertained. 1.2 The deliverables will adhere strictly to the scope mentioned in the selected package. Any additional requests will be subject to additional charges and our approval. 1.3 Motion graphics, infographics, and animations included in the package will be executed within reasonable creative limits. No heavy VFX, 3D animation, or character animation will be included within these costs unless otherwise agreed in writing.
2. Pricing & Payment
2.1 The pricing mentioned on our website is subject to approval. The final price will only be confirmed upon written or email confirmation from both parties. 2.2 All prices mentioned are exclusive of taxes. Any applicable taxes will be added to the final invoice. 2.3 A minimum of 50% advance payment is required to commence work. The remaining balance must be cleared before the final delivery of the video. 2.4 In the event of payment delays, project timelines may be affected accordingly.
3. Revisions & Modifications
3.1 The Client is entitled to two (2) rounds of revisions as part of the selected package. 3.2 Any revisions beyond the allocated rounds will be charged additionally based on complexity and effort required. 3.3 Revisions must be requested within 7 days of receiving the draft version. Delayed revision requests may not be entertained.
4. Creative Subjectivity & Rejection Policy
4.1 Quality and creativity are subjective matters, and there is no universal definition of creativity. As such, the Client cannot reject the final deliverables solely on the basis of subjective dissatisfaction with creativity or style. 4.2 We strive to meet industry standards in terms of design, motion graphics, and aesthetics, but the final product is subject to our creative interpretation within the agreed-upon scope.
5. Delivery Timelines
5.1 The estimated turnaround time for project completion will be communicated to the Client at the time of order confirmation. 5.2 Any delay caused due to non-cooperation, late approvals, or lack of timely feedback from the Client will not be considered our responsibility. 5.3 If delays occur due to unforeseen circumstances on our end, we will communicate revised timelines accordingly.
6. Usage & Copyright
6.1 The delivered video is for the Client’s corporate and marketing use only. The Client cannot resell, redistribute, or modify the final video without prior written consent. 6.2 We retain the right to showcase the final work in our portfolio and marketing materials unless the Client explicitly requests otherwise in writing before project commencement. 6.3 The licensed stock footage and music used in the videos remain subject to their original licensing agreements and cannot be repurposed outside the final delivered video.
7. Liability & Indemnification
7.1 We shall not be held liable for any indirect, incidental, or consequential damages arising from the use of our video content. 7.2 The Client agrees to indemnify and hold us harmless from any legal claims, disputes, or damages arising from the Client’s use of the video.
8. Final Agreement
8.1 These Terms & Conditions constitute the full agreement between the Client and our company. 8.2 Any modifications to these terms must be agreed upon in writing.
By proceeding with our services, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.